Getting client feedback on websites – made ridiculously easy

About BugHerd

BugHerd officially launched to the SaaS market in 2011. Based in Melbourne, Australia, the company was co-founded by Alan Downie and Matt Milosavljevic in 2010.

BugHerd was one of the first-ever Aussie teams to grace the US-based startup program 500 Startups and the Australian-based Startmate.

BugHerd gained popularity by carving a niche in the Developer and Designer software tool market. It solved the difficulty they faced getting contextual website feedback from non-technical folk.

We also had Kanban boards well before Trello… just saying.

Why BugHerd

No need for accounts or log-ins — send clients a link and let them comment away. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.

No more chasing down browser versions, screen resolutions, and device details. Every client comment comes with all the information you need, captured automatically.

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click.

Show clients the progress as it happens. Each task, comment, and update is clearly visible on a shared project board — so they see exactly what’s done and what’s next.

To streamline workflow further, BugHerd’s feedback tool integrates with popular web apps such as project management, customer support, and CRM tools. These include Trello, Asana, ClickUp, Jira, GitHub, WordPress, MS Teams, Slack, Zapier, and many more.

This ensures that BugHerd fits seamlessly into existing workflows, enhancing collaboration and efficiency.

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd’s Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.

Top Features

Easy Website Annotations

Actionable Bug Reports

Integrated Kanban Board

Enhanced Client Collaboration

Design Review & Online Proofing

Video Feedback

Integrations

Public Feedback

AI-assisted Feedback Management ✨ (beta)

Integrations

Pricing

Standard

Per Month
$

Members: 5

Ideal for freelancers and small teams.

Studio

Per Month
$

Members: 10

Perfect for growing agencies needing to manage multiple projects and clients effectively.

Premium

Per Month
$

Members: 25

Tailored for agencies and larger teams who want to deliver an exceptional project experience for clients.

Custom

Custom pricing

Members: Custom

Designed for enterprises with complex workflows and dedicated support needs.

What people say?

The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.
Daniel Billingham
Senior Product Designer
Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate.
Sasha Shevelev
Webcoda Co-founder
Loving BugHerd! It's making collecting feedback from non-tech users so much easier.
Paul Tegall
Delivery Manager

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