About Sendcloud
Sendcloud was founded in 2012 by a group of friends who recognized firsthand the challenges and frustrations of managing logistics for e-commerce businesses. They set out to create a solution that would streamline and simplify the shipping process, making it more efficient and cost-effective.
Since then, Sendcloud has grown into a leading provider of shipping solutions for over 23,000 e-commerce businesses, helping them save time, money, and effort on their most critical logistics processes.
Why Sendcloud
Get more events than carriers provide, from earlier alerts on delays to expiring pickups.
We catch delivery issues early and handle the back-and-forth with carriers.
Always get the best mix of cost, speed, and reliability for your shipments.
Trusted by
Pricing
Lite
Per Month
€
- 3 users
- 3 integrations
- 5 shipping rules
- Max. 400 labels/month
- Sendcloud's shipping rates
- Use your own carrier contract
- Carrier pickups
- Customs documents
- Service point picker in checkout
- Email, SMS, and WhatsApp tracking notifications in 2 languages
- Email and live chat support
Growth
Per Month
€
- 5 users
- 5 integrations
- 10 shipping rules
- Max. 1000 labels/month
- All in Lite, plus:
- Pack & Go
- Branded tracking page with promotions
- Email, SMS, & WhatsApp tracking notifications in 8 languages
- WhatsApp chat for post-purchase communication
- Automatically request customer reviews
- Phone support
Premium
Per Month
€
- 10 users
- Unlimited integrations
- Unlimited shipping rules
- Max. 10 000 labels/month
- All in Growth, plus:
- Automated returns management
- Branded return portal
- Tracking page analytics
- Shipping analytics
- Shipping analytics
Pro
Per Month
€
- Unlimited users
- Unlimited integrations
- Unlimited shipping rules
- Max. 30 000 labels/month
- All in Premium, plus:
- Cross-border shipping partnerships
- Dynamic delivery options in checkout
- Shipping solution for marketplaces
- Customer Success Manager
- Guided onboarding
- Shipping strategy health check & optimization
What people say?
We’ve got our Trustpilot and CSAT scores up in 6 months . Moreover, insights into carrier performance allow us to negotiate better terms with the carriers.
Alex Formicola
Customer Support Lead - Rosefield
Over the last year, we have seen a 35% decrease in ‘Where is my order?’ questions, while 9 out of 10 customers say they appreciate proactive delivery communication.
Carel van Boetzelaer
CEO - World Wide Lighting
